HOW TO EXCHANGE
Order can only be exchanged within 7 days of your order.
These are the options for exchanging your item(s):
How can I get a copy of my purchase receipt?
If you have an account with Bloomupindia.com, log in with your username and password. In the order details for the item(s) you wish to return, you will have the option to download the e-receipt.
If you made the purchase as a guest, you can find the e-receipt by clicking on the link included in the emails we have sent regarding your order.
If you made your purchase as a registered user:
Log in with your username and password. You can make an exchange request from the order details screen. We will send a courier to pick up your package at the address of your choice within 24-48 hours.
If you made your purchase as a guest:
Request a return by clicking on the link that appears in any of the emails we have sent you about your order.
Remember that you must send the items you wish to return within 30 days from the shipping date of your purchase,
before the exchange period expires.
Frequently asked questions
If you no longer have the original packaging, you can return your order using any other packaging, as long as it is sealed correctly to avoid losing the item(s).
You don’t have to write a shipping address on your package.
Remember that if you are returning a product from home, you must first complete the exchange request form. It is not necessary to include a printed receipt.
We’d like to remind you that home collection exchanges are only available for online purchases. It is not valid for items purchased in our physical stores.
If you wish to modify or cancel your exchange request, please contact us so that we can process it.
Remember that you must always send the item(s) you wish to exchange within 7 days, before the exchange period expires.
If you have requested an exchange and it has not been processed correctly, please contact us so that we can help you try again.